Privacy Policy

Effective Date: September 8, 2026

Veten Ecom (“Veten Ecom”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, https://vetenecom.com/ (the “Website”).

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and your choices regarding your personal information.

By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy.

1. About Veten Ecom

Veten Ecom is a digital growth agency providing services including website development, ecommerce website development, performance marketing, Meta Ads, Google Ads, branding, social media management, SEO, content creation, and AI automation.

Business Name: Veten Ecom
Address: P.No. 10/35, Singaravelan Street, NH-2, Maraimalai Nagar, Tamil Nadu – 603209, India
Email: hello@vetenecom.com
Phone: +91 95002 37474

2. Information We Collect

We may collect information that you voluntarily provide to us when you interact with our Website or contact us.

This may include:

Full name
Business or company name
Email address
Phone number
WhatsApp contact details
Website or social media information
Service requirements and project details
Information submitted through enquiry or contact forms
Information provided when requesting a quotation or consultation
Messages and communications sent to us
Any other information you voluntarily provide

We may also automatically collect certain technical information when you visit our Website.

This may include:

IP address
Browser type and version
Device type
Operating system
Approximate location
Pages visited
Time spent on pages
Referring website or source
Website interactions
Cookies and similar technologies

3. How We Use Your Information

We may use the information we collect for purposes including:

Responding to enquiries and requests
Providing quotations and consultations
Understanding your business and project requirements
Providing our services
Communicating with you regarding projects and services
Managing client relationships
Improving our Website and services
Understanding Website usage and performance
Measuring advertising and marketing performance
Sending newsletters, updates, or marketing communications where permitted
Preventing fraud, abuse, spam, and unauthorized activity
Maintaining the security and functionality of our Website
Complying with applicable legal and regulatory requirements

We will not use your personal information for purposes materially different from those described in this Privacy Policy without appropriate notice or, where required, your consent.

4. Enquiry and Contact Forms

When you submit information through a contact, enquiry, quotation, consultation, or other form on our Website, we may collect the information you provide.

We use this information to:

Respond to your enquiry
Contact you regarding the requested service
Prepare quotations or proposals
Understand your requirements
Schedule calls or consultations
Provide relevant information about our services

Submitting an enquiry does not automatically mean that you have subscribed to marketing communications.

5. WhatsApp and Other Communications

Our Website may provide options to contact us through WhatsApp, telephone, email, or other communication platforms.

If you choose to contact us through a third-party platform, your interaction may also be subject to that platform’s privacy policy and terms.

We may use information received through these communication channels to respond to your enquiry, provide services, manage projects, and maintain business communications.

6. Cookies and Similar Technologies

Our Website may use cookies and similar technologies to improve functionality, understand Website usage, remember preferences, and measure marketing performance.

Cookies may be used for purposes such as:

Essential Website functionality
Analytics
Performance measurement
Advertising measurement
Remarketing or retargeting
Improving user experience

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some Website functionality.

7. Analytics

We may use analytics services, such as Google Analytics or similar tools, to understand how visitors use our Website.

These tools may collect information such as:

Pages visited
Traffic sources
Device information
Browser information
Approximate geographic information
Website interactions
Session information

Analytics information is generally used in aggregated or statistical form to help us improve our Website, marketing, and services.

8. Advertising and Marketing Technologies

Because Veten Ecom provides digital marketing services, our Website may use advertising and marketing technologies such as Meta Pixel, Google Ads conversion tracking, Google Tag Manager, or similar technologies.

These technologies may help us:

Measure advertising effectiveness
Understand Website conversions
Build audiences for advertising where permitted
Improve advertising campaigns
Measure interactions with our Website

Third-party advertising platforms may process information according to their own privacy policies and terms.

Where required by applicable law, we will obtain appropriate consent before using non-essential cookies or similar tracking technologies.

If you voluntarily subscribe to our newsletter or marketing communications, we may use your name and email address to send you information about:

Our services
Digital marketing insights
Website and business growth information
Company updates
Offers or promotions
Relevant educational content

You may unsubscribe from marketing emails at any time by using the unsubscribe option included in the communication or by contacting us.

Unsubscribing from marketing communications will not necessarily stop essential service-related communications.

We do not sell your personal information.

We may share information with trusted third parties when reasonably necessary to operate our Website, communicate with you, provide services, or conduct our business.

These may include:

Website hosting providers
Domain and technology providers
Email service providers
CRM and lead-management systems
Analytics providers
Advertising platforms
Payment or invoicing providers, where applicable
Communication platforms
Professional advisers
Service providers working on our behalf

Third-party service providers may process information only to the extent reasonably necessary for the services they provide to us and subject to appropriate contractual or other safeguards where applicable.

We may also disclose information where required by law, legal process, governmental authorities, or to protect our rights, property, security, or users.

11. Third-Party Links

Our Website may contain links to third-party websites, social media platforms, or other external services.

We are not responsible for the privacy practices, content, security, or policies of third-party websites.

We recommend reviewing the privacy policies of any third-party website you visit.

12. Data Security

We take reasonable technical, organizational, and administrative measures to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of information transmitted to or stored by us.

13. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

Respond to enquiries
Provide requested services
Maintain business and transaction records
Resolve disputes
Enforce agreements
Meet legal, accounting, tax, or regulatory obligations

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

14. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of information where legally permitted
Withdraw consent where processing is based on consent
Opt out of marketing communications
Request information about how your data is being processed
Raise a privacy-related complaint

To exercise a privacy-related right, contact us using the details provided below.

We may need to verify your identity before processing certain requests.

15. Children’s Privacy

Our Website and services are intended for businesses and general audiences.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take reasonable steps to address the situation.

16. International Data Transfers

Some third-party service providers we use may process or store information outside India.

Where personal information is transferred internationally, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable privacy and data-protection requirements.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our Website, services, technology, legal requirements, or business practices.

When we make changes, we may update the “Effective Date” at the top of this page.

We encourage you to review this Privacy Policy periodically.

18. Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or our handling of personal information, please contact us:

Veten Ecom

Email: hello@vetenecom.com
Phone: +91 95002 37474
Address: P.No. 10/35, Singaravelan Street, NH-2, Maraimalai Nagar, Tamil Nadu – 603209, India

We will make reasonable efforts to respond to privacy-related enquiries within a reasonable period.

By using our Website, submitting information through our forms, or voluntarily providing personal information to us, you acknowledge that you have read this Privacy Policy.

Where applicable law requires consent for a particular type of processing, we will seek the required consent before carrying out that processing.

Last Updated: September 8, 2026